Tag Archives: Windows

Q. How do I get rid of Babylon search in my browser?

Babylon is a search “aid” for web browsers and a toolbar; it is a rogue search engine redirector.  It resists attempts to uninstall it.  Do NOT go to the Babylon site and use their uninstaller, it leaves code on your … Continue reading

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Q. What do I need to burn DVDs and CDs?

DVD-Rs are a good format for backing up data files and for distributing data and software. Because files on a DVD-R cannot be changed once burned (and therefore cannot be deleted or affected by viruses or hard drive breakdown) I … Continue reading

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Q. Are there free alternatives to Photoshop?

Photoshop is the top professional image editing / photo retouching program, but it is expensive.  There are some cheap and free alternatives available: Adobe Photoshop Express (online image editing, requires sign up at Adobe’s site) http://www.photoshop.com/tools/overview The GIMP is open source … Continue reading

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New Java based Trojan attacks Mac, Windows and Linux

Updated August 27 2012 Computerworld has published an article about new Java based malware which can infect Mac, Windows and Linux machines through a vulnerability in Oracle’s Java 7. OSX 10.7 and OSX 10.8 come with Java disabled by default, … Continue reading

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Q. On July 9th, my machine stopped finding websites. What’s wrong?

There was a nasty piece of malware a couple of years ago called DNSChanger, which redirected your web browser to advertising sites instead of where you wanted to go. It did this by changing the DNS Server defaults of your … Continue reading

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Q. What does it mean when a video card is bottlenecked by a CPU?

Short answer – it doesn’t mean anything.  Read on for the longer answer: What is bottlenecking? The concept of bottlenecking is that a program will only run as fast as the slowest component that it uses in the computer. When … Continue reading

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Q. Can I use USB2.0 peripherals on a USB3.0 port?

Yes, USB 3.0 has been designed to be backwards compatible with, and the USB 3.0 A type connectors (computer) and B type connectors (peripheral) are plug compatible with USB2.0 A type and B type cable ends. The USB 2.0 A … Continue reading

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Q. How do I upgrade the hard drive in a Windows laptop?

Most modern notebook machines have hard drives that can be replaced with a larger, faster 2.5″ SATA hard drive or upgraded to a 2.5″ SATA Solid State (SSD) flash drive. Older notebooks may have 2.5″ IDE (Parallel ATA) hard drives, they can still … Continue reading

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Q. My Win XP PC comes up with “Couldn’t find NTLDR” and won’t boot?

Your Windows XP or XP Pro machine cannot find a bootable drive to start from, or the NTLoader (NTLDR) software on your bootable drive is damaged. (for Windows Vista/7 go here) The first step is to make sure you are booting … Continue reading

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Q. My Win7/Vista PC comes up with “Couldn’t find BOOTMGR” and won’t boot?

If your machine is stopping very early in the boot up sequence and telling you that BOOTMGR is missing, that means your Windows 7 or Windows Vista machine cannot find a bootable drive to start from, or the software on … Continue reading

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Q. My computer won’t attach to my WiFi router?

Troubleshooting steps for WiFi connections: First of all, make sure that you know the router’s network name (SSID), and the password (WPA key). If you don’t know these, ask the owner of the router.  If you are the owner and … Continue reading

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Q. I have a file on my Windows machine and it won’t open the correct program?

What type of file is it? Most files have a file name with a three or four letter extension which tells the machine what program it belongs to. For example, a .XLSX file is a Microsoft Excel spreadsheet file. This … Continue reading

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Q. My USB memory stick won’t let me save a 4.2 GB file?

You are finding that individual files larger than 3.99 GB are failing when you copy them to a USB memory stick (or a camera memory card, or an external hard drive). The simple answer is that the memory stick is … Continue reading

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Q. Someone knows my IP address and email. Can they hack my computer?

You don’t get hacked just because someone knows your IP address – you get hacked if your machine has malware on it or if you have left services open to the public or if someone has obtained the username and … Continue reading

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Q. How do I install a 3TB or larger hard drive?

The largest new desktop SATA hard drives on the market have capacities of 3 TB and 4 TB. This is great for storage, not so great for older machines because it goes beyond what SATA interfaces on older (mid 2011 … Continue reading

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