Tag Archives: WiFi

Q: What should I check first if my computer lost internet access?

The first rule of support is: Check the cables. The second rule of support is: Check the cables again! Is everything powered on? Once you have done that, you need to isolate where the internet access is being interrupted. Was … Continue reading

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I have lousy WiFi reception – what can I do?

I can’t get good WiFi reception in my living room, my router is in the basement on the opposite side of the house In order to achieve reliable WiFi performance, you have to get a strong radio signal from the router … Continue reading

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Q. I can only get one machine to work on the Internet through my DSL modem?

A broadband account, whether it is a DSL modem or a Cable modem, usually only gives you one IP address, so only one machine can go on the internet. The answer is to get a router.  A router takes the … Continue reading

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Q. My computer won’t attach to my WiFi router?

Troubleshooting steps for WiFi connections: First of all, make sure that you know the router’s network name (SSID), and the password (WPA key). If you don’t know these, ask the owner of the router.  If you are the owner and … Continue reading

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Q. I have lost the password to my router – how do I reset it?

Where can I find my WPA or WEP key? ———————————– You created it when you set up your Wi Fi router.  Hopefully you wrote it down- the best place to record it is the inside cover of your router’s manual. … Continue reading

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Q. How do I know if a website has a virus?

Downloading files from websites (especially pirated files) is risky no matter what. The files may not be what you think they are, and may contain malware installers.  Or the site may be ‘poisoned’ and try to automatically download malware to … Continue reading

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Q. How can I connect two computers that are 1 km away, without a cable?

Connecting two networks through the air at long distances (100’s of meters to several km) is possible with low power WiFi equipment as long as you have line of sight between the two locations. It requires choosing the correct antennas … Continue reading

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