Tag Archives: Internet

Q: What should I check first if my computer lost internet access?

The first rule of support is: Check the cables. The second rule of support is: Check the cables again! Is everything powered on? Once you have done that, you need to isolate where the internet access is being interrupted. Was … Continue reading

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I have lousy WiFi reception – what can I do?

I can’t get good WiFi reception in my living room, my router is in the basement on the opposite side of the house In order to achieve reliable WiFi performance, you have to get a strong radio signal from the router … Continue reading

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Ventir: New Mac malware, Trojan Horse

As reported by The Safe Mac here, and Kapersky Labs here, a new trojan horse “Ventir” has been discovered which infects Macintosh OSX.  The vector for infection has not been determined, but the Ventir installer must be run, either as … Continue reading

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Another Phishing Email – “Your iTunes is frozen”

Online criminals continue with phishing expeditions. Phishing is sending phony emails that mimic legitimate emails from reputable sources, hoping to get you to click on them to download malware, or to steal your login and password when you arrive at … Continue reading

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NoScript with Firefox gives a higher level of security to web browsing

Web browsing is full of hazards. Even reputable websites can have poisoned banner ads from third parties, which can attempt to hack your machine or browser settings. You don’t even have to click on a “bad” website to be the … Continue reading

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Internet Explorer Zero-day vulnerability – time to change

Microsoft’s Internet Explorer Web browser has been exposed to have a vulnerability that hackers have been exploiting — before Microsoft has had a chance to respond with a patch. (this is the meaning of the term Zero Day, a hole … Continue reading

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Routers – home and small business router vulnerabilities

We think (a lot) about keeping our computers up to date, virus free and protected with passwords. But stop and consider this: the wireless router that sits in the corner of the office and quietly handles all your WiFi and … Continue reading

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New ‘NetFlix’ phishing scam

There is another variation on the bank account phishing scam – this time targetting NetFlix customers and with the potential for a lot of harm. A pop up screen or email claiming that your Netflix account has been suspended, with … Continue reading

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Don’t fall for a parasite – watch your installers

Parasites … nobody wants them. But you almost certainly have at least one, in your computer.  Did you ever wonder how a Ask, Yahoo, AVG or other browser search toolbar suddenly appeared on your computer screen? Or why instead of … Continue reading

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Q. Where can I get free TV shows and movies?

First, a word about copyright. Unless they are offered for free by the copyright holders, downloading commercial movies, music or programs for free is not legal. You can get TV free at lots of places on the Internet. First, check … Continue reading

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Q. I can only get one machine to work on the Internet through my DSL modem?

A broadband account, whether it is a DSL modem or a Cable modem, usually only gives you one IP address, so only one machine can go on the internet. The answer is to get a router.  A router takes the … Continue reading

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Q. My computer won’t attach to my WiFi router?

Troubleshooting steps for WiFi connections: First of all, make sure that you know the router’s network name (SSID), and the password (WPA key). If you don’t know these, ask the owner of the router.  If you are the owner and … Continue reading

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Q. Someone knows my IP address and email. Can they hack my computer?

You don’t get hacked just because someone knows your IP address – you get hacked if your machine has malware on it or if you have left services open to the public or if someone has obtained the username and … Continue reading

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Q. Where can I get free music?

Copyright and you: To start with, all music is covered by national and international copyright law which covers the music composition, the lyrics, and the recorded performance. Copyright covers the creator’s Right to control how their work is Copied, and … Continue reading

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Q. I have lost the password to my router – how do I reset it?

Where can I find my WPA or WEP key? ———————————– You created it when you set up your Wi Fi router.  Hopefully you wrote it down- the best place to record it is the inside cover of your router’s manual. … Continue reading

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