Category Archives: Internet and Networking

Questions and answers on Internet use, connectivity, networking and the Web

Q. I have lost the password to my router – how do I reset it?

Where can I find my WPA or WEP key? ———————————– You created it when you set up your Wi Fi router.  Hopefully you wrote it down- the best place to record it is the inside cover of your router’s manual. … Continue reading

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Q. How do I know if a website has a virus?

Downloading files from websites (especially pirated files) is risky no matter what. The files may not be what you think they are, and may contain malware installers.  Or the site may be ‘poisoned’ and try to automatically download malware to … Continue reading

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Q. How do I get my Bookmarks onto a new computer?

Bookmarks or Favorites in a Web browser can be moved from one browser to another, or from one computer to another. Go into your present browser, and look for the function to export bookmarks or favorites. This will result in … Continue reading

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Q. Where do downloads get saved?

When you download a file in a web browser, and it doesn’t ask you to specify a location for it, where does it go? The answer is, either to the location on your hard drive that you have specified for … Continue reading

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Q. How do I know this online company is legitimate?

Do not give your personal information or credit card information to any website that you are not sure about. Google the company name, URL and address to see if there have been complaints on online forums about the company or … Continue reading

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Q. Is PayPal safe?

PayPal the company is trustworthy However you are dealing with third parties who are sellers or buyers — and those third parties can be good or they can be a problem. There are many terms and conditions that can affect … Continue reading

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Q. How do I change my IP address? What are the risks?

It depends what you mean by changing your address, and what your network configuration is. When you are browsing, the IP address that the outside Web sees you as coming from is the WAN IP address assigned to your broadband … Continue reading

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Q. I’ve been offered a job online working from home. Can I really make money working from home or filling in surveys?

Read up on employment scams so you know what to watch out for. Google “Employment Scam” http://en.wikipedia.org/wiki/Job_scams Google the company name to see if there are reports and forum discussion The basic rules are: Do not pay anything to someone … Continue reading

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Q. Is there any Internet security threat if I only visit reputable sites?

Yes there is a threat even if you only visit ‘safe’ places.  You could get a virus through emails, which redirects your links from what you thought was a reputable site to a phony site.  Banner ads on a reputable … Continue reading

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Q. How can I stop junk emails from arriving?

There’s not a lot you can do to stop people (or robots) from sending you junk email. In most cases it is not worth (and not even safe) to use the “unsubscribe” links in spam emails or to reply to … Continue reading

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Q. How can I tell which computer on the network is downloading huge amounts of stuff through my company’s router?

Excessive bandwidth use could indicate a user who is downloading or uploading movies, torrents of pirated software or streaming video, or it could be malware on the machine. Either way it can impact network performance for everyone, could result in … Continue reading

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Q. How can I connect two computers that are 1 km away, without a cable?

Connecting two networks through the air at long distances (100’s of meters to several km) is possible with low power WiFi equipment as long as you have line of sight between the two locations. It requires choosing the correct antennas … Continue reading

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Q. How can I tell what year a certain website was created?

You can’t know when the actual web pages were created, but you can look up in the WHOIS domain records when the domain was originally registered. Go to http://whois.domaintools.com/ and enter the domain name of the site.

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Your new router will have a different WPA password and SSID (network name) compared to your old router. Have you set the new router up?  Each WiFi machine will need to reconnect to the new router and have its settings … Continue reading

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Q. I bought something on PayPal and it was never delivered. How long do I have to make a claim?

Go here to file a PayPal dispute cms.paypal.com/cgi-bin/?cmd=_render-content&content_ID=security/buyer_protection_resolution You have 45 days to file a dispute.  Follow the instructions on the PayPal Buyer Protection pages.  Do not let the seller talk you into waiting longer than 45 days, even if … Continue reading

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