Category Archives: Windows questions

Questions and answers specific to Windows machines and applications

Q. How do I use Photoshop?

Posted on May 17, 2011 by quill

Here is a collection of learning resources for Adobe Photoshop, the premier image editing program. I like the Missing Manual series of books the “Missing Manual” series http://missingmanuals.com/ Peachpit Press has good instuctional books, and video podcasts here http://www.peachpit.com/podcasts/index.aspx Adobe … Continue reading →

Posted in Computer Questions and Answers, How-To, Software, Windows questions | Tagged , , , , , , | Leave a comment

Q. I have Illustrator – how do I use it?

Posted on May 17, 2011 by quill

Adobe Illustrator is an immensely powerful vector graphics drawing program. It can be intimidating for first time users. I recommend any book in the “Missing Manual” series http://missingmanuals.com/, and the Peachpit Press “Non-Designer’s Book of” series by Robin Williams   … Continue reading →

Posted in Computer Questions and Answers, How-To, Mac questions, Software, Windows questions | Tagged , , , , , , | Leave a comment

Q. What is a Dell Service Tag and where do I find it?

Posted on May 17, 2011 by quill

The Service Tag is Dell’s name for a serial number, and allows Dell to identify your individual machine. It should be on a sticker glued to the bottom, back or side of your computer case. Using Internet Explorer 5.5 or … Continue reading →

Posted in Computer Questions and Answers, Windows questions | Tagged , , , , , | Leave a comment

Q. Doesn’t a new computer come with Office?

Posted on May 17, 2011 by quill

Microsoft Office software is included on a computer’s drive only if it was purchased in a bundle with the machine.  Far more often, what is pre-installed on a hard drive is the Microsoft Office Test Drive version, a trial version … Continue reading →

Posted in Computer Questions and Answers, Mac questions, Software, Windows questions | Tagged , , , , , , , , | Leave a comment

Q. My HP computer didn’t come with disks

Posted on May 14, 2011 by quill

Hewlett-Packard, like many manufacturers, is saving money by not including Windows recovery or install DVDs with new machines.  The customer is expected to spend a couple of hours when they first unpack the machine, and burn their own disks.  Guess … Continue reading →

Posted in Computer Questions and Answers, Software, Windows questions | Tagged , , , , , , , | Leave a comment

Q. My computer is broken and I need the data

Posted on May 14, 2011 by quill

If your computer has a broken screen, failed motherboard or bad power supply, the data on the hard drive is probably still OK – so you want to be able to get it copied to a new machine or another … Continue reading →

Posted in Computer Questions and Answers, General Computer, Hard Drives and SSD, Mac questions, Windows questions | Tagged , , , , , , , | Leave a comment

Q. What is a Rootkit?

Posted on May 14, 2011 by quill

A rootkit is a persistent virus that is much harder to remove than a normal virus because it gains privileged access to the machine, modifies the system at a low level and cloaks its visibility. Once established, rootkit infections often … Continue reading →

Posted in Computer Questions and Answers, Security, Viruses and malware, Windows questions | Tagged , , , , , , | 2 Comments

Q. How do I get a Word document into Photoshop so I can save it as an image?

Posted on May 13, 2011 by quill

Word documents are not images. Photoshop is an image editor – we’re talking apples and oranges here.  We’ll take it as a given that you will only get one page at a time into Photoshop. If you want an image … Continue reading →

Posted in Computer Questions and Answers, Mac questions, Software, Windows questions | Tagged , , , , , | Leave a comment

Q. How do I remove the singing from a song so I have just the instruments?

Posted on May 12, 2011 by quill

Removing vocals from a stereo track (or conversely removing instruments from a track, leaving the vocals) is difficult to impossible. To do it properly really means having access to the original multi-track recording studio tapes or files. When performers have … Continue reading →

Posted in Computer Questions and Answers, Mac questions, Music recording, instruments, hard & software, Software, Windows questions | Tagged , , , , , , , | Leave a comment

Q. My external hard drive won’t mount

Posted on May 12, 2011 by quill

Try replugging the cables and connections first before concluding that it has failed – half of all ‘failures’ are problems with connections.  Or shut down the machine, turn off the hard drive. Now turn on the hard drive first, let … Continue reading →

Posted in Computer Questions and Answers, Hard Drives and SSD, Mac questions, Windows questions | Tagged , , , , , , , | Leave a comment

Q. My screen is rotated clockwise 90 degrees how do i restore this?

Posted on May 11, 2011 by quill

In Windows, turning the desktop sideways is a feature that supports monitors with rotatable screens (with compatible graphics cards and display drivers).  What probably happened is that you accidentally hit some key combinations, or your cat walked across the keyboard. … Continue reading →

Posted in Computer Questions and Answers, Windows questions | Tagged , , , , , , , | Leave a comment

Q. How can I talk to my computer and have it type in the words?

Posted on May 11, 2011 by quill

You are asking for speech recognition or speech-to-text To support speech recognition requires installing some additional software Windows: Dragon Naturally Speaking http://www.nuance.com/products/ ViaVoice http://www.nuance.com/viavoice/ Microsoft has some speech recognition tools in Windows Windows 7 Accessibility http://www.microsoft.com/enable/products/windows7/default.aspx Windows Vista (Narrator)  http://www.microsoft.com/enable/training/windowsvista/narrator.aspx … Continue reading →

Posted in Computer Questions and Answers, Mac questions, Windows questions | Tagged , , , | Leave a comment

Q. How do I recover a Microsoft Word file I was working on when the machine crashed?

Posted on May 11, 2011 by quill

Microsoft Word saves temporary files of your work in progress, so you may be able to get back your document. How to use AutoRecover files Word 2010 office.microsoft.com/en-us/word-help/recover-earlier-versions-of-a-file-in-office-2010-HA010356735.aspx Word 2003 and 2007: support.microsoft.com/kb/827099 Word 2002: support.microsoft.com/kb/316951 Word 2000: support.microsoft.com/kb/316950 Word … Continue reading →

Posted in Computer Questions and Answers, Mac questions, Software, Windows questions | Tagged , , , , , , , | Leave a comment

Q. How do I transfer all my songs/ movies from one iTunes to another computer?

Posted on May 10, 2011 by quill

In your User folder, under Music or My Music, you should see a folder called iTunes. inside this are your music folders and iTunes settings. Note: This is the normal place for the files.  iTunes is capable of reading the … Continue reading →

Posted in Computer Questions and Answers, General Computer, Mac questions, Music recording, instruments, hard & software, Software, Windows questions | Tagged , , , , , | Leave a comment

Q. I am getting a screen on my Mac which tells me it is infected with viruses. I had visited a movie download site – do I have a virus?

Posted on May 10, 2011 by quill

That is a phony virus alert from a web page (or banner ad) which pops it up.  Your Mac does not have a virus. But it MAY have some trojan horse malware that you installed — did the video site … Continue reading →

Posted in Computer Questions and Answers, Mac questions, Viruses and malware | Tagged , , , , , | 1 Comment