Author Archives: Trevor

Q. I have hooked my laptop to a TV/External monitor/Projector and it isn’t displaying anything

Posted on May 5, 2011 by Trevor

Have you pressed the key that controls screen mirroring?  On Toshiba notebooks it is usually Function F5, or consult your manual. On Windows 7, hit Windows-P  or right-click on the desktop and choose Graphic Properties. Or go into Control Panel … Continue reading →

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Q. I bought something on PayPal and it was never delivered. How long do I have to make a claim?

Posted on May 5, 2011 by Trevor

Go here to file a PayPal dispute cms.paypal.com/cgi-bin/?cmd=_render-content&content_ID=security/buyer_protection_resolution You have 45 days to file a dispute.  Follow the instructions on the PayPal Buyer Protection pages.  Do not let the seller talk you into waiting longer than 45 days, even if … Continue reading →

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Q. How do you put an iTunes gift card on the computer?

Posted on May 5, 2011 by Trevor

First, do you have an iTunes Store account? If you don’t, you need to open iTunes and create an account, and there will be an option for entering the gift card in the creation process. A credit card is not … Continue reading →

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iPhone for blind users: CBC Radio feature

Posted on May 4, 2011 by Trevor

Interesting audio article from CBC Radio : Spark on iPhone accessibilty for blind users www.cbc.ca/spark/2011/04/repeat-of-spark-125-may-1-4-2011/ using the VoiceOver feature from Apple support.apple.com/kb/HT3598 Nora Young interviews Austin Seraphin, who says what makes it work is the tight integration between the iOS, … Continue reading →

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Q. Will my Intel d945gcl motherboard work with a Seagate 1 TB SATA hard drive?

Posted on May 4, 2011 by Trevor

Yes, as long as a motherboard has a SATA connector it will support any SATA drive up to 2 TB. Here are the support documents on this motherboard www.intel.com/p/en_US/support/highlights/dsktpboards/d945gcl Your board has ” Four SerialATA (SATA) channels (3.0Gb/s),via the ICH7, … Continue reading →

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Q. Can I put a 3 TB SATA hard drive in my computer?

Posted on May 4, 2011 by Trevor

Motherboards with a standard BIOS will not support single SATA drives larger than 2 TB, support for 3 TB hard drives requires the new motherboards with UEFI firmware www.bit-tech.net/hardware/storage/2010/06/01/are-we-ready-for-3tb-hard-disks/4 If you have an earlier motherboard, an option is to install … Continue reading →

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Q. I have a drive I have been using on a Mac, I plugged it into a Windows machine and it can’t read it, there’s no data.

Posted on May 4, 2011 by Trevor

The hard drive is formatted as a Mac HFS+ volume.  Windows can’t read it without some third party software MacDrive www.mediafour.com/products/macdrive Paragon HFS+ for Windows www.paragon-software.com/home/hfs-windows/ HSF Explorer (open source, read only) www.catacombae.org/hfsx.html Although both Windows and Mac can read … Continue reading →

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Q. I need to get my Outlook Express email files to import into Outlook on another machine

Posted on May 4, 2011 by Trevor

You have to dig for the Outlook Express files. They are inside C:\Documents and Settings\<your user folder>\Local Settings\Application Data\Identities\<big long string of numbers>\Microsoft\Outlook Express The Local Settings folder is normally hidden, you have to go to Show Hidden Files and … Continue reading →

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Q. I got a “Windows Recovery” virus – I removed it but now all my data folders are empty.

Posted on May 4, 2011 by Trevor

It sounds like you may not have completely removed the virus,  it doesn’t delete the files, but it hides your data folders and shows you fake empty folders. Follow these instructions to remove and repair Windows Recovery, SmartHDD, HDD Recovery, … Continue reading →

Posted in Computer Questions and Answers, Security, Viruses and malware, Windows questions | Tagged , , , , , , , , , , , , | 1 Comment

Over the past 20 years, we have answered more than a few computer questions…

Posted on May 3, 2011 by Trevor

Here is a collection of questions and answers, we hope you can use them to make your computing smoother. Cheers, Trevor and the CanadaRAM team.

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