Category Archives: Viruses and malware

Questions and answers about computer viruses and malware, and removing them

Q. How do I get rid of Babylon search in my browser?

Babylon is a search “aid” for web browsers and a toolbar; it is a rogue search engine redirector.  It resists attempts to uninstall it.  Do NOT go to the Babylon site and use their uninstaller, it leaves code on your … Continue reading

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New Java based Trojan attacks Mac, Windows and Linux

Updated August 27 2012 Computerworld has published an article about new Java based malware which can infect Mac, Windows and Linux machines through a vulnerability in Oracle’s Java 7. OSX 10.7 and OSX 10.8 come with Java disabled by default, … Continue reading

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Q. On July 9th, my machine stopped finding websites. What’s wrong?

There was a nasty piece of malware a couple of years ago called DNSChanger, which redirected your web browser to advertising sites instead of where you wanted to go. It did this by changing the DNS Server defaults of your … Continue reading

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Q. What is Smart HDD and why does it say I have errors?

Do not proceed with anything!  Quit or Force Quit your browser, or it it isn’t possible to quit, shut your machine off.  Smart HDD is a scam – it is malware that mimics a legitimate repair or testing program – … Continue reading

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Q. What is the best Anti-Virus program?

It is important for every Windows machine to have anti-virus software installed, continually updated, and continually scanning. There are a lot of good anti-virus programs and protection suites on the market. Some are good on ease of use, some are … Continue reading

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Q. Someone called me from my internet provider and told me my machine needed to be fixed?

Hang up the phone immediately.  This is a scam. (Never believe a phone caller. If your service provider really needed to contact you, you could hang up and call them back on their support phone number, which you can easily … Continue reading

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Q. How do I know if a website has a virus?

Downloading files from websites (especially pirated files) is risky no matter what. The files may not be what you think they are, and may contain malware installers.  Or the site may be ‘poisoned’ and try to automatically download malware to … Continue reading

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Q. What is a Rootkit?

A rootkit is a persistent virus that is much harder to remove than a normal virus because it gains privileged access to the machine, modifies the system at a low level and cloaks its visibility. Once established, rootkit infections often … Continue reading

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Q. I am getting a screen on my Mac which tells me it is infected with viruses. I had visited a movie download site – do I have a virus?

That is a phony virus alert from a web page (or banner ad) which pops it up.  Your Mac does not have a virus. But it MAY have some trojan horse malware that you installed — did the video site … Continue reading

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Q. Is there any Internet security threat if I only visit reputable sites?

Yes there is a threat even if you only visit ‘safe’ places.  You could get a virus through emails, which redirects your links from what you thought was a reputable site to a phony site.  Banner ads on a reputable … Continue reading

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Q. Every time I go to a website from Google, it sends me to some different website with advertising

You have a Google Redirect Virus.  It is a type of virus called a Rootkit, and can be missed by antivirus programs. Restart your machine in Safe Mode with networking (hit F8 at start time) Disable SpyBot TeaTimer if you … Continue reading

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Q. I have an antivirus message popping up on my machine and it is not letting me use programs or download antivirus tools.

Antivirus 2012, Win 7 Antivirus 2011, Win 7 Total Security 2011, XP Security 2011, BitDefender 2011 Antivirus (some of these viruses use the same names as legitimate programs) and many other variants of these names are fake antivirus scanners that … Continue reading

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Q. I got a “Windows Recovery” virus – I removed it but now all my data folders are empty.

It sounds like you may not have completely removed the virus,  it doesn’t delete the files, but it hides your data folders and shows you fake empty folders. Follow these instructions to remove and repair Windows Recovery, SmartHDD, HDD Recovery, … Continue reading

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