Tag Archives: Software

Q. My program disappeared from my Mac’s Dock.

You probably inadvertently dragged the icon off the Dock. Don’t worry, you didn’t delete the program, only the alias to the program that was in the dock.;  Let’s take iCal as an example. In the Finder, open the Applications folder … Continue reading

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Q. What’s in my PC?

How can you tell what components are in your PC without taking it apart? There are some system reporting tool programs that give a good snapshot of the components of the computer, and the software installed as well.  This is … Continue reading

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Q. Where can I get free software?

Commercial software is not legal to download for free, but there is a large amount of freeware, open source and shareware software available. I don’t recommend downloading from random websites or bittorrents, because downloads are a playground for virus writers … Continue reading

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Q. I deleted one of the Apple applications from OSX

How do you reinstall one of the bundled Macintosh applications? Let’s take iPhoto as an example. First of all put in your installer DVD and look on it for a package called Optional Installs. Double click on that and you … Continue reading

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Q. Windows on my new PC says it isn’t genuine

Windows and other Microsoft programs like Office will run for a while without being activated / registered, but then they will stop and insist that you activate them. You should have an activation key on a label on the back, … Continue reading

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Q. How can I secure my Mac?

What? Secure my Mac?  Why? Mac owners sometimes exist in a bubble of avoidance – believing that since Mac OS X is more resistant to viruses, they don’t have to worry about a thing to do with security. Bubbles inevitably … Continue reading

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Q. I can’t read new Word docx files in my older Word

With Office 2007 (Win) 2008 (Mac) and later, Microsoft has moved to new file formats for documents – .docx instead of .doc for Word, .xlsx for .xls in Excel, .pptx for .ppt in PowerPoint.  Older versions of Office applications cannot … Continue reading

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Q. My Mac just has a question mark on the screen

The ? means that the machine cannot find a drive with a valid operating system. This means either that your hard drive has failed, or the operating system on it is damaged. What to do: http://support.apple.com/kb/TS1411?viewlocale=en_US Safe Mode: http://support.apple.com/kb/HT1564 (Starting … Continue reading

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Favorite: Windows utilities from Piriform

Some utilities you use once in a blue moon. Some utilities you end up using every day until they become indispensable.  One company that makes shareware that is part of my everyday toolkit is Piriform. CCleaner cleans out cache files, … Continue reading

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Q. What is running on my PC?

How do I tell what programs are running on my machine that aren’t listed on the Task Bar? Hit Control – Alt – Delete — this brings up the Task Manager. Windows XP http://vlaurie.com/computers2/Articles/taskman.htm Windows 7 http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 You can now … Continue reading

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Q. How do I use Photoshop?

Here is a collection of learning resources for Adobe Photoshop, the premier image editing program. I like the Missing Manual series of books the “Missing Manual” series http://missingmanuals.com/ Peachpit Press has good instuctional books, and video podcasts here http://www.peachpit.com/podcasts/index.aspx Adobe … Continue reading

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Q. I have Illustrator – how do I use it?

Adobe Illustrator is an immensely powerful vector graphics drawing program. It can be intimidating for first time users. I recommend any book in the “Missing Manual” series http://missingmanuals.com/, and the Peachpit Press “Non-Designer’s Book of” series by Robin Williams   … Continue reading

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Q. Doesn’t a new computer come with Office?

Microsoft Office software is included on a computer’s drive only if it was purchased in a bundle with the machine.  Far more often, what is pre-installed on a hard drive is the Microsoft Office Test Drive version, a trial version … Continue reading

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Favorite: TrueCrypt open source encryption

Here’s something that makes me shudder – when I hear someone complain that they lost their USB memory ‘keychain’ drive, and then to hear them say “yeah, now I’m out $30 to buy a new one”.  It’s not the money, … Continue reading

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Q. Why is there a time delay when I am recording sound?

The time lag between playing and the sound coming back out is called Latency — it is the time required for you interface to digitize the sound, buffer it, the computer to read the buffer, process it, write the results … Continue reading

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