Tag Archives: Install

Q. Windows on my new PC says it isn’t genuine

Posted on May 28, 2011 by quill

Windows and other Microsoft programs like Office will run for a while without being activated / registered, but then they will stop and insist that you activate them. You should have an activation key on a label on the back, … Continue reading →

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Q. A DVD came with my new Mac, do I need to install it?

Posted on May 27, 2011 by quill

No, you don’t need to do anything with the discs – OSX and the standard applications are already installed on any new machine. When you start it up, it will play a short intro video and then lead you through … Continue reading →

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Q. How do I install a font into a program?

Posted on May 26, 2011 by quill

Fonts are installed into the operating system, and once installed should be available to all programs. How to install fonts Windows http://support.microsoft.com/kb/314960 http://desktoppub.about.com/cs/fixfonts/ht/install_fonts_w.htm Mac The simplest way is to drag fonts into the Library: Fonts: folder http://support.apple.com/kb/HT2435 Fonts often come … Continue reading →

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iMac 2011 models, the end of upgrading?

Posted on May 13, 2011 by quill

Apple has thrown a curve ball at iMac owners with the latest 2011 “Thunderbolt” models.  The 2011 models use pins on the SATA power connector to transmit SMART temperature information from the drive to the iMac motherboard (previously, the temperature … Continue reading →

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Q. How do I transfer all my songs/ movies from one iTunes to another computer?

Posted on May 10, 2011 by quill

In your User folder, under Music or My Music, you should see a folder called iTunes. inside this are your music folders and iTunes settings. Note: This is the normal place for the files.  iTunes is capable of reading the … Continue reading →

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Q. How do I format an external hard drive on a Mac?

Posted on May 10, 2011 by quill

Before you can use a hard drive, it needs to be formatted, which organizes the data structure on the drive ready to accept data. In addition, a drive can be partitioned into two or more logical volumes, or it can … Continue reading →

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Q. I have downloaded some programs on my Mac, why do they disappear each time I restart and why do I have to keep reinstalling them?

Posted on May 10, 2011 by quill

If your applications keep disappearing, it’s because you have not installed them properly. When you download an program, it usually downloads as a disk image (dmg) file. (it may be a zip or compressed file that expands into a dmg). … Continue reading →

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Q. I have some RAR files that were sent to me, What do I do with them?

Posted on May 5, 2011 by Trevor

RAR is a compression format, http://en.wikipedia.org/wiki/RAR, and the files you have are compressed archives of one or more original files.  First, you have to decompress the RAR archives. Here are some utilities that can do that 7-Zip (Free, Windows) http://download.cnet.com/7-Zip/3000-2250_4-10045185.html?tag=mncol;1 … Continue reading →

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Q. What is the fastest disk setup for Photoshop

Posted on May 5, 2011 by Trevor

Photoshop (as well as other high-end graphic and video production software) is a heavy user of hard drive access.  The speed of the hard drive in a machine and the way that hard drive use is organized can have a … Continue reading →

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Q. I’ve just done a restore on my machine, and the (DVD, printer, video) doesn’t work

Posted on May 5, 2011 by Trevor

Go to your manufacturer’s website, support, drivers and downloads section, and download all the latest drivers for your specific model and install them. Run all the Windows (or other OS) updates. When you do a restore, you are resetting the … Continue reading →

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Posted on May 5, 2011 by Trevor

Your new router will have a different WPA password and SSID (network name) compared to your old router. Have you set the new router up?  Each WiFi machine will need to reconnect to the new router and have its settings … Continue reading →

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Q. Can I put a 3 TB SATA hard drive in my computer?

Posted on May 4, 2011 by Trevor

Motherboards with a standard BIOS will not support single SATA drives larger than 2 TB, support for 3 TB hard drives requires the new motherboards with UEFI firmware www.bit-tech.net/hardware/storage/2010/06/01/are-we-ready-for-3tb-hard-disks/4 If you have an earlier motherboard, an option is to install … Continue reading →

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