Q. I received a PDF file but I can’t get it to print

A PDF (Adobe Acrobat Portable Document Format) file should be openable and printable on any machine with PDF reader software, regardless of operating system.

It is possible that your PDF file was created with a NO PRINT option or a password option, in which case you won’t be able to print it: contact the person who supplied the file.
If you absolutely have to get a printout of it, you can view it on screen, do a screen capture, and print the resulting graphics file.
Mac: http://guides.macrumors.com/Taking_Screenshots_in_Mac_OS_X
Win: http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

Sometimes though, the problem is a result of some corruption in the PDF file itself.  Open it in Adobe Reader and see if you can do a Save As… and then try opening and printing the saved copy.

It may me a more recent version of PDF than your reader can handle – download the latest Adobe Reader http://get.adobe.com/reader/ and open it in that version of Reader

Also, there is more than one way to view and print a PDF. If it doesn’t print from Reader, on a Macintosh you can try Preview (or if it fails in Preview try Reader). There are alternative PDF readers for Windows:
FoxIt Reader from CNet

Occasionally, if you open it and then print to PDF rather than to your printer, it will re-render it and make the resulting PDF printable.  Print to PDF is a standard option in Mac OSX, on Windows you would need to install Adobe Acrobat or a PDF creation utility (see link below).

If you have Illustrator or Photoshop you can open it with them. Or Acrobat Pro, obviously.

Or look for another piece of software that can read the PDF and render it to another image type.
Here’s a list of free PDF utilities from CNet
Mac CNet downloads
Windows CNet downloads

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