Tag Archives: Repair

Q. My Macintosh loses its settings and date?

Posted on July 9, 2011 by quill

If your Mac reverts to a date in the past when you turn it off, or forgets its Startup Disk or Network settings and time, then it means that the PRAM (parameter RAM) memory is getting reset, and the primary … Continue reading →

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Q. How can I make my machine run faster?

Posted on May 27, 2011 by quill

Actually, this isn’t about making a machine faster, but about removing the things that are slowing the machine down. Before we get started, make sure you have a current backup of all of your data files. First step is to … Continue reading →

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Q. Help I spilled liquid on my machine

Posted on May 27, 2011 by quill

Liquids and electricity don’t mix.  Keep drinks, potted plants, etc. away from your computer. The first thing if there is a spill is: Immediately turn the computer off, unplug it (or remove the battery if it is a laptop). Wireless … Continue reading →

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Add a SSD to a 2012 or older MacBook Pro or Unibody MacBook

Posted on May 18, 2011 by quill

One way to increase the performance of a MacBook Pro is to change the hard drive out for a fast Solid State Drive (SSD).  The problem is that large SSDs are still more expensive than hard drives, so getting faster … Continue reading →

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Q. My HP computer didn’t come with disks

Posted on May 14, 2011 by quill

Hewlett-Packard, like many manufacturers, is saving money by not including Windows recovery or install DVDs with new machines.  The customer is expected to spend a couple of hours when they first unpack the machine, and burn their own disks.  Guess … Continue reading →

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Q. My computer is broken and I need the data

Posted on May 14, 2011 by quill

If your computer has a broken screen, failed motherboard or bad power supply, the data on the hard drive is probably still OK – so you want to be able to get it copied to a new machine or another … Continue reading →

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Q. My external hard drive won’t mount

Posted on May 12, 2011 by quill

Try replugging the cables and connections first before concluding that it has failed – half of all ‘failures’ are problems with connections.  Or shut down the machine, turn off the hard drive. Now turn on the hard drive first, let … Continue reading →

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Q. How do I recover a Microsoft Word file I was working on when the machine crashed?

Posted on May 11, 2011 by quill

Microsoft Word saves temporary files of your work in progress, so you may be able to get back your document. How to use AutoRecover files Word 2010 office.microsoft.com/en-us/word-help/recover-earlier-versions-of-a-file-in-office-2010-HA010356735.aspx Word 2003 and 2007: support.microsoft.com/kb/827099 Word 2002: support.microsoft.com/kb/316951 Word 2000: support.microsoft.com/kb/316950 Word … Continue reading →

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Q. How can I tell if my hard drive is failing?

Posted on May 5, 2011 by Trevor

If you suspect that your disk is having trouble, make sure you back up your data files to another drive or to DVD-R as soon as possible. One symptom of a failing drive is long pauses to do anything. Another … Continue reading →

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Q. I got a “Windows Recovery” virus – I removed it but now all my data folders are empty.

Posted on May 4, 2011 by Trevor

It sounds like you may not have completely removed the virus,  it doesn’t delete the files, but it hides your data folders and shows you fake empty folders. Follow these instructions to remove and repair Windows Recovery, SmartHDD, HDD Recovery, … Continue reading →

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