Category Archives: Q&A

Q. Why can you sometimes upgrade RAM to more than the manufacturer suggested?

1. How is that I can install more memory on my Apple machine than Apple supports? A. When manufacturers release a machine, the manuals are written with the available information at that time – for example, a machine may be … Continue reading

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Q. My old MacBook Pro is dead. How can I run its internal drive with OS X 10.11 as an external drive?

A. First, what year and model of MacBook Pro is it? If it is a 2012 or older, it is simple, because it is a 2.5 inch SATA drive. You’ll remove the hard drive and put the drive into an … Continue reading

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Q. I have a broken iMac Mid 2011. Can I re-use the iMac’s SSD drive with a Windows machine?

A. Your iMac Mid-2011 came standard with a 3.5 inch hard disk drive. (Note: The Apple Fusion drives were not brought out ’til the Late 2012 model, so your particular iMac has no socket for a SSD blade). Therefore, the … Continue reading

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Q. Is it possible to connect a USB thumb drive to an iPad?

A. The iPad doesn’t have a USB port so you may think you can’t use a USB stick but actually you can. First you get an Apple USB 3.0 Camera Connection Kit for Lightning, which gives you USB 3.0 A … Continue reading

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Q. After I renamed my SD card files, the photos no longer showed up on my camera, but it shows up on my computer. How do I fix this?

A. As you have accidentally found out, cameras require photos to be in specific places with specific naming conventions. The directories on the SD card will have specific names. Usually the image files themselves are sequentially numbered, such as IMG_01281.jpg … Continue reading

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Q. Why does my DDR4 memory show as 1333 MHz in my motherboard when it is supposed to be 2666 MHz?

A. The RAM is DDR4-2666 MT/s memory. MegaHertz (MHz) means the measure of clock frequency in million cycles per second.Mega Transactions per Second (MT/s) means the computer transaction rate in million per second DDR means Double Data Rate. DDR memory … Continue reading

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Q. Can I put Quad Channel RAM into a Dual Channel machine?

A. Single or dual or quad channel memory access doesn’t have anything to do with the individual RAM modules — an individual RAM DIMM is the same whether it is sold alone, or in a package of 2 or 4 … Continue reading

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Q. What is the difference between NVME, M.2 and SATA?

A. M.2 (formerly known as NGFF) is a standard for a computer expansion card socket, and the cards that can go into it. M.2 – Wikipedia M.2 cards are named after their size: the most popular is M.2 2280 – 22 … Continue reading

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Q. Why does it take much longer to copy a large file to a USB flash than to an external hard drive?

A. USB “keychain” flash drives are slower because the flash drive has much poorer writing performance than an external hard disk drive. The real world speed of writing depends both on the performance of the interface (USB in this case) … Continue reading

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Q: What should I check first if my computer lost internet access?

The first rule of support is: Check the cables. The second rule of support is: Check the cables again! Is everything powered on? Once you have done that, you need to isolate where the internet access is being interrupted. Was … Continue reading

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Q: What does “swap memory” do that physical RAM memory in a computer can’t do?

A: It can be bigger. Swap files on the computer’s hard drive are there for when you don’t have enough physical RAM, so the operating systems swaps data out of RAM space and writes a file on storage, to free … Continue reading

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Q: What old generations of RAM memory are the same speed as drives?

A: RAM, of any generation, has always been much faster than hard drives or SSD drives, and RAM continues to be faster. There are several reasons. Bus access: RAM is on a bus that is much ‘closer’ to the CPU … Continue reading

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Q: News web sites lock up every computer I’ve used, using much of it’s resources

A: Your experience is not the same as others. Yes, news sites rely a lot on syndication, ads, dynamic content and loading content from multiple different sources. But the majority of computers do not bog down or lock up on … Continue reading

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Q: Is it expensive to add a Thunderbolt port to a budget priced laptop?

A: Yes, because it means buying a new laptop. The Thunderbolt protocol is an extension of the PCI-e bus and therefore cannot be converted from USB or any other common interface. Thunderbolt relies on having a Thunderbolt hardware controller chip, … Continue reading

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