Category Archives: Computer Questions and Answers

Questions and answers on a broad range of computer related topics

QNAP NAS storage owners – time to update your units

There is a security vulnerability that affects the QNAP NAS storage devices, and their QTS operating system. It has been fixed with a firmware update from QNAP in February, but the catch is — you need to manually install the … Continue reading

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iPhone 5 Owners need to take action before Nov 3

Apple announced that iPhone 5 will require updating before Nov 3 or iCloud, App Store, email, web and other services will no longer work. Starting just before 12:00 a.m. UTC on November 3, 2019,* iPhone 5 will require an iOS … Continue reading

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What ports do I have on my device? Sorting out cables, USB, Thunderbolt and Firewire

USB Host ports A host is a computer or another device with an operating system, that has the ports and the OS support (and drivers) to control a USB device. Where are the ports? If it is a desktop computer, … Continue reading

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Purchase Order Fraud – Impersonation scam

Every week we receive orders and quote requests from companies, universities and hospitals all over North America, requesting expensive IT equipment. Great, right? Not really, because these are fraud artists that are trying to lure companies into sending valuable goods … Continue reading

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Can I build a gaming computer under $1000? Sept 2019 edition

Posted on March 15, 2018 by quill It’s September 2019 and we are revisiting our exercise in budget computing: Can we build a computer that will give acceptable gaming performance for under $1000 Canadian? There’s a whole lot of new to look at … Continue reading

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RyZen and DDR4 Memory – what to look for

AMD’s RyZen and RyZen third generation (Zen2) CPUs have rewritten the conventional wisdom around computer processors, the one that goes “Intel is the performance and innovation leader, and AMD follows behind with lower performance chips for the budget market”. The … Continue reading

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Mac Pro Refresh 2019 – Expansion and memory

Apple finally brought a new Mac Pro design to the table. It is a return to the tower format, with some serious expandability and options. The CPU(s) are still Xeon workstation class processors, which means far higher expandability and bandwidth … Continue reading

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iMac 2019 Memory configuration

The 27 inch iMac for 2019 (5K, 2019) introduced DDR4 memory at the 2666 MHz speed, and an upper limit of 128 GB RAM. DDR4-2666 (PC4-21300) non ECC SODIMMs. Apple originally stated a 64 GB limit, however 32 GB modules … Continue reading

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Can I build a gaming computer under $1000 March 2018 edition

It’s March 2018 and we are revisiting our exercise in budget computing: Can we build a computer that will give acceptable gaming performance for under $1000 Canadian? Here’s what’s new: DDR4 RAM has doubled in price, and dragged SSD pricing higher along … Continue reading

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Where did the screw holes go? 8 and 10 TB hard drive mounting issue

So you’ve got your shiny new Seagate IronWolf or Western Digital Red Pro 10 TB hard drive and your’re itching to install it in your MacPro or NAS appliance.  You pull out the drive tray and grab your screwdriver and… … Continue reading

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The king is dead, long live the king – iMac Pro announced

Apple announced the release in December 2017 of the iMac Pro, a multicore Xeon based iMac all in one machine. Its hard to see this as anything other than the death-knell for the cylindrical MacPro platform – the same processor, … Continue reading

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2017 iMac machines use DDR4 memory

Apple released a refresh to the iMac lineup June 5 2017. The iMac machines are noted for their all in one desktop design with high-quality ‘Retina’ LCD screens (5K resolution on the 27 inch, 4K resolution on the 21.5 inch). … Continue reading

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New MacBook Pros and USB C (and Thunderbolt and video, and network, and power)

The new MacBook Pros announced October 27 2016 have taken the plunge that we guessed was coming: All USB Type C ports, all the time.  (for a refresher on Type C, see our article here) Following on after the opening … Continue reading

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I have lousy WiFi reception – what can I do?

I can’t get good WiFi reception in my living room, my router is in the basement on the opposite side of the house In order to achieve reliable WiFi performance, you have to get a strong radio signal from the router … Continue reading

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USB 3.1 and USB Type C: What *is* that port?

The latest iteration of the USB standard is making its way onto motherboards and into notebooks.  With USB 3.1 Type A connectors and USB C (or Type C) connectors, 5 Gbps and 10 Gbps, we have a bit of ‘splaining … Continue reading

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